The return policy we offer our clients allows them to return a product purchased with us to the store or by post within 30 days after its receiving. Beware all the defects caused by the manufacturer are not subject to a refund. In this case, all the requests should be sent directly to the product manufacturer. Also, we do not offer any refund or exchange on custom-made items unless they have defects or they differ from the picture demonstrated on the website.
Besides, If you have any of the below-mentioned occasions, contact us as far as the product can be eligible for return:
- the drug package is unopened;
- the drug ordered by mistake;
- it was received damaged;
- you receive the item you did not order.
My Canadian Pharmacy reserves the right to decline the refund request, once it finds the product was intentionally damaged by the client, or when the description of the complaint is not supported by the evidence. Also, we do not refund or return the money when the drug does not meet your expectations or you do not experience the effect. The problem may lay in incorrect dosage or wrong intake. All the medications have detailed instructions, so a client should the procedure of the application all step by step.
Besides, our store does not distribute drug samples, you cannot order and return a pill. Our professionals are always ready to meet the requirements of any client but require to hold the responsibility for any remedy selection. Please note that a careful overviewing of any product presented in our online pharmacy may deprive you of harmful consequences.